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At DispatchHealth, we take seriously our responsibility to protect the health of our communities. For this reason, we require all employees to be fully vaccinated as defined by the CDC*, against COVID-19 before starting employment, unless prohibited by state regulations.**
* The CDC definition of “fully vaccinated”: A person who is fully vaccinated has received the second dose of Pfizer/Moderna/vaccine at least two weeks ago (vaccine requires two-week incubation to be effective)
** Successful candidates for employment will be required to submit proof of vaccination after receiving a conditional offer of employment, unless they seek and are granted an exemption as an accommodation of a disability or sincerely held religious belief.
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The DispatchHealth Charge nurse is an experienced DispatchHealth Registered Nurse who exhibits exceptional leadership qualities. The role of the DispatchHealth Charge Nurse focuses on intra-day operations of the Nurse Advisor-Triage role and shift resource to the Nurse Advisor Assistant coordinator. The responsibility of this role is tied to the shift while acting as the Charge Nurse.
The charge nurse is responsible to evaluate the day for staffing, efficiencies, opportunities to optimize staffing and organizes the Nurse Advisor-Triage team in a manner that makes the best use of available resources, both personnel and material, and which take into account the knowledge, skills, and abilities of those persons who will be integral to the patient care process. The charge nurse provides ongoing coordination of work and resources as necessary to meet changing requirements in the work environment throughout the day.
Throughout the day, the charge nurse evaluates individual and collective outcomes of the patient care provided during their shift, compares patient outcomes to expected outcome, adjusts assignment of resources as necessary, and reports changing needs and outcomes to Senior Nurse Manager.
Because the charge nurse observes patient care delivery and outcomes as provided by coworkers, the charge nurse may be asked to contribute observations to individual employee evaluations, suggest competency evaluations, or to advise and educate fellow staff. These functions of the charge nurse should not, however, be constructed as supervisory in the sense of exercising control regarding employment decisions. The charge nurse is accountable for overall intra-day operations of the Nurse Advisor-Triage team while on shift.
The Access Center Trainer is a front-line team member that reports to the Manager of Education and Quality. The core responsibilities are focused on providing training to new hires and existing members of the Access Center. The Access Center Trainer has impeccable facilitation, coaching skills, has a passion for developing others and is responsible for preparing new team members to excel in the Dispatcher role. Through a combination of presentations, role simulation activities, e-learning and assessment, the Trainer supports goals of the broader QA and Trainingteam.
